Privacy Policy

Personal Data and Security

The company Tsiogas Furniture understands the importance of securing personal data, as well as electronic transactions and has taken all necessary measures for maximum security of transactions. The personal data that you declare in tsiogas.gr are used exclusively by it and the companies that cooperate with it, in order to promote and execute the transaction relationship.

Obligations and Rights of the Customer

The company Furniture Tsiogas has the sole purpose of selling products and services to its customers. In order to achieve the best service for its customers, it is necessary to request specific information regarding the completion and processing of their order. Customers in the online store of tsiogas.gr it is necessary to fill in the information required by the relevant form, accurately, in order to be able to make the purchases they desire. In case the shipping address of the order is declared incorrect, the responsibility lies solely with the customer.

The company keeps a record of all orders, which can be destroyed if requested by the customer. Each customer has access to his orders through his personal account and the Order History option. The personal account only needs two passwords, the username and the password. The user can change the password as often as he wishes and is responsible for maintaining the confidentiality of third parties. In case of loss or leakage of the password the user is obliged to inform the company immediately, because otherwise it is not responsible for the use of a secret code by other persons.  

The company ensures the correctness of the electronic handling until the assignment of the order with technical means that monitor all the stages of data entry, detect any errors in the electronic handling and inform with automatic messages for their correction. In addition it does not disclose users' personal data and information in any way. They are used exclusively for the execution of transactions. All information is encrypted and stored in complete security.

The customer recognizes that the color rendering can deviate from reality in levels of shades and tones, as they are rendered by electronic machines, the settings of which are influenced by many parameters and are defined by the capabilities of each machine and the individual user.

When you place your order through the online store www.tsiogas.gr, you have the option to cancel your order within the same day you placed the order. The customer has the opportunity to return the purchased products within 14 days from the moment of receipt. In case they are not returned within 14 days then the company Furniture Tsiogas is not obliged to accept any return or replacement of the product.

Exceptions to the right of withdrawal

The right of withdrawal does not apply in case the products are manufactured according to the specifications that you have set as a consumer or that are not in stock and need a special order from the (supplier / manufacturer) as well as from the products which, after delivery , due to their nature, are inextricably mixed with other elements.

Privacy

Responsible for the protection of personal data, according to the legislation, is the company Tsipogas Furniture based in the city of Kozani at 10 Kasomouli Street, Kozani, PC 50100. You are legally represented by number GEMI: 011696936000, with VAT number 055564238 Kozani, e-mail itsiogkas@gmail.com, call center 2461024883.

The information that the customer is required to fill in is name, postal address, city, country, e-mail address and telephone number. In addition, during the visit to the page www.tsiogas.gr, data such as the browser used, the visitor's IP address or information about the products are automatically collected, for reasons of better service, statistical or even technical reasons saw. The collection and processing of such personal data takes place during the visit, registration, login to an existing account or ordering products on the company's website. The data is used only in accordance with the applicable legal provisions and this privacy policy and as the case may be with the consent of the visitor, customer, registered user.

The visitor reserves the right to delete or correct erroneous personal data, the right to delete his personal data as well as the right to receive a copy of personal data. The visitor, if he is a registered user, can claim his rights by logging in to the customer account and editing them immediately, or by deleting his account completely. The data that must be stored due to legal, institutional or contractual obligations for the preservation of commercial documents will remain in a safe environment in the company Furniture Tsiogas as required by law.

The details of the users (name, profession, email address, home address, landline, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as hereafter, will be informed by the company holding commercial documents will remain in a safe environment in the company Furniture Tsiogas and consent and accept the forthcoming processing of this personal data, for the needs of a smooth and easy transaction between the parties, as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation. The existence of the right of access and the right of objection is also hereby notified. Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. It is ensured that only authorized otherwise the company for keeping commercial documents will remain in a safe environment in the company Furniture Tsiogas undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or decision of another public authority. The personal data declared in the online store of the company are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, the promotion of goods and the information of the customers. All documents and electronic data that will be exchanged between the parties during the sale will be kept by the company. The customer can access them if he wishes.

The personal data declared in the online store of the company are used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, the promotion of goods and the information of the customers. All documents and electronic data that will be exchanged between the parties during the sale will be kept by the company. The customer can access them if he wishes. The visitor reserves the right to object or delete from such actions at any time. The data can also be transmitted to the official authorities, if there is a legal obligation or court order. The same applies in case the company Furniture Tsiogas has the right to do so, for the prosecution of criminal offenses or for the protection and enforcement of its rights and requirements. Data are also transmitted to third parties for the proper execution of contracts in cases of delivery of goods to transport companies and postal service companies, as defined by the placement of the order, as well as during the payment process, are not recorded or stored payment information in this transaction, such as credit card numbers or other bank or other information. This information is provided directly to the respective payment service provider only.