Returns and Cancellations Policy

Product Withdrawal

The terms and conditions described apply to all products purchased from the online store of the company Tsipogas Furniture through the internet on the website tsiogas.gr.

When you place your order through the online store of the company Tsiplos Furniture, you have the option to cancel your order within the same day you placed the order.

In case you wish to return the goods due to a change of opinion, you will need to send a request to itsiogkas@gmail.com with your purchase receipt and your order form. The products you want to return should be in excellent condition, with closed packaging as received. You are responsible for the cost of returning the products unless the product is covered by a warranty due to a manufacturing defect. In case you open the product packaging you should take care of the condition of the returned products from the moment they are delivered to you until the moment you deliver them to the central warehouses of the company at the address Kasomouli 10, Kozani, PC 50100.

The customer has the opportunity to return the purchased products within 14 days from the moment of receipt. In case they are not returned within 14 days then the Tsiogas Furniture store is not obliged to accept any withdrawal or replacement of the product.

Exceptions to the right of withdrawal

The right of withdrawal does not apply in case the products are manufactured according to the specifications that you have set as a consumer or that are not in stock and need a special order from the (supplier / manufacturer) as well as from the products which, after delivery , due to their nature, are inextricably mixed with other elements.