In case you wish to transfer them with your own agency, inform the company immediately at 24610 24883 and in this case the shipping costs are not determined by the company. In addition, during the ordering process, you are given the opportunity to choose to pick up your order from our store, located at the address Kasaomouli 10, Kozani, PC 50100, free of charge. The consumer is not obliged to pay if he does not receive the legal receipt / invoice. Shipping costs include VAT 24%. Please let us know if there are any difficulties in accessing your space.

Orders are processed from Monday to Friday (except holidays). If your order is placed on Saturday or Sunday, it will go through the approval, preparation and shipping phase the next working day. During increased demand there is a possibility to increase the delivery time of the goods (eg holiday period).

If for reasons of force majeure there is a delay with your order, then we will contact you to inform about the shipment and delivery.

Deliveries of orders are carried out within a working eight-hour period (9:00am - 17:00pm) except Saturdays, Sundays and holidays. The times of the routes of each shipment are determined unilaterally by the company Furniture Tsiogas.

In cases where the customer / user can not pick up the day or time set for him, our company re-sets the delivery day and notifies the customer / user.

The receipt in each case is made by the person mentioned in the order as a recipient by presenting his police ID or passport or in general a public document suitable for proving the identity in case the person mentioned in the order as a recipient can not pick it up himself. to notify us in writing at the e-mail address of the company Tsipogas Furniture.

If the delivery address provided by the customer / user is difficult to access by means of transport of the company / transport agency (eg truck) or entry is not allowed in the means of transport of the company / transport agency, then please let us know by the registration of the order so that appropriate measures can be taken. In case the information is not provided then the company / transport agency has the right to deliver the products to you at the point closest to the means of transport or to request an additional charge from the customer / user for the delivery of the goods to the sidewalk of the entrance.

The processing of orders and their delivery is completed depending on the delivery time of the product.

The processing of orders and their delivery is completed no later than 20 working days after the order.

www.tsiogas.gr undertakes the packaging of your order without any additional charge of your own.